I forgot to print my registration detail.

Navigate to "Candidate's Login", enter your registration number and pin then click the submit button. You will see your printable profile again.

I registered a candidate twice for the same exam.

You will be required to send a support request with the candidates details including Examno and pin. The candidate's record will be removed from the system BUT you will be required to purchase a NEW PIN and re-register the candidate.

I mistakenly registered a candidate in another school.

Send a support request with the candidates details including Examno and pin. The candidate's record will be removed from the system BUT you will be required to purchase a NEW PIN and re-register the candidate.

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I can see the record of a candidate i did not register in my school.

This occurs when a candidate mistakenly chooses another school (in this case your school) during registration. Ignore such a record as it will be removed from the system in no time. However, kindly raise a support request.

Examno is not serial in the comprehensive list - some are missing (e.g 001, 002, 004). Is this a major problem?

No, it is not a major problem. This only occurs when a candidate's has been previously removed from the system (on your request as the case may be). The order in which the rest of the examno appears is valid for the candidates. N.B: Do not assume that 004 is now 003 in such cases.

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